Frequently Asked Questions
You have questions. We have answers.
Where do you ship?
We ship worldwide. Rates and delivery times vary by location.
How long will shipping take?
Orders are processed in 1–2 business days. Standard shipping takes 5–7 business days (domestic) and 7–14 business days (international).
How can I track my order?
You’ll receive a tracking number via email once your order ships.
Can I change or cancel my order?
Orders can be changed or canceled within 12 hours of purchase. After that, they may already be processed.
What is your return policy?
We accept returns within 30 days for unused and unopened products.
How do I start a return?
Contact us via email with your order number, and we’ll provide instructions.
When will I receive my refund?
Refunds are processed within 5–7 business days once we receive your return.
Do you offer wholesale or bulk purchasing?
Yes, contact us for wholesale inquiries.
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